FAQ
- Do you ship internationally?
- Yes, I ship internationally to most countries; however, there are some exceptions at this time based on several factors. If you are unsure if I ship to a specific country, please reach out to me via email at nadiacrosales@gmail.com.
- What if my order arrives broken?
- In the event that your item(s) arrive broken, please reach out to me within 24 hours of delivery via email at nadiacrosales@gmail.com. When you email, please provide photos of the damage and we can discuss replacement or refund options.
- What if my package gets lost?
- I am not responsible for lost or stolen packages. Please contact the appropriate courier if your package is lost or stolen.
- Can I put my piece in the microwave and/or dishwasher?
- Yes! Most of my pieces are both dishwasher and microwave safe, unless indicated otherwise in the individual listing. Exceptions to this include pieces with gold luster. I will ALWAYS recommend hand-washing for longevity of the piece, but dishwashing works if you're in a hurry.
- How often do you restock?
- I update my website with fresh inventory about once a month (sometimes more, sometimes less)!
- Do you take commissions or wholesale orders?
- Occasionally! If you're interested in placing a custom or wholesale order, I recommend signing up for my newsletter here. I only announce commission and wholesale openings via newsletter.
Curious about something else? Shoot me an email at nadiacrosales@gmail.com